About us:

3Commas was founded in 2017 to build a reliable platform that can help us stabilize our earnings in crypto while taking away some of the emotions that might result in losses. Once the power of 3Commas was realized, we opened it to the world of crypto and the rest has been history.
We have three principles. Provide a simple intuitive interface for traders, develop sophisticated tools to simplify trading, and maintain a reliable, trustworthy, and transparent business.

We offer industry-competitive compensation and a very flexible work environment due our team members being located across a wide span of time zones. While we are very flexible with when you work, team members will be expected to be available for meetings and responsive to Slack messages roughly between the hours of 0800-1200 Central Standard Time in the U.S., as this provides the best overlap with our European and central Asian team members.

About the role:
We are looking for experienced UX Researcher to design and shape unique, user-centric software for customers across the globe.

Required skills and experience:

  • at least 3 years of user experience research,
  • practical knowledge of product development cycle,
  • previous experience in moderated and unmoderated usability testing,
  • good understanding of modern trends in working with ux frameworks,
  • ability to conduct in-depth interviews,
  • skills in creating questionnaires and conducting surveys,
  • excellent communication and analytical skills,
  • skills analyze research results, identify insights, prepare reports and present them,
  • excellent command of written and spoken English (C1+).

What will you do:

  • сustomer Interviews,
  • design and deliver workshops for our teams and stakeholders to share the results,
  • conduct user research in various ways, independently choose the method of testing the design or hypothesis,
  • be present as a research consultant at team meetings to provide advice and find a way to start projects that make sense,
  • deliver strategic briefs and presentations to teams, partners, and peers with insights found,
  • conduct polls

You will be responsible for testing hypotheses. Your role will also include working with the design team to provide information about the client’s preferences, evaluate designs, and improve and suggest changes to old designs if necessary.
Candidates should be able to share immersive info about the goal of a given task, or experiment, what user problems they were solving, what company goals they were addressing, how they validated research results, and how they share the results with the team.